Sales and Design Consultations | Simply Sound and Vision

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Sales and Design Consultations

Customer Service at Simply Sound and Vision.

At SS&V we like to think we know a thing or two about customer service. That's because everyone at Simply-SaV comes from a background where service delivery has been key to their success. Staffed by individuals who, collectively, have decades of experience working with some of the most prestigious names in the technology and sound & vision industries, the know-how is second to none.

We use what we sell and sell what we use. That's why our product knowledge is so extensive and why our advice is often praised. We will discuss opinions as well as the facts and all this adds up to us helping you make the right choices for you.


You can visit our offices in Teddington, West London or Harrogate Monday to Friday from 09:00am to 5:30pm and weekends by appointment, or phone us any time (out of hours voicemails are delivered to the team by email).

We will often call back outside of hours but we don't make a promise to do so. If you have sketches and plans of any property renovations you are undertaking, we recommend you bring those with you, but it is by no means essential. We can sketch out such things as:

  • Initial wiring schematics (Wireless does not necessarily mean wire free)
  • Location of speakers to optimise/compromise listening position
  • Sound dispersion and any acoustic implications
  • Scoping of the complexity of multi-room designs
  • Technology considerations
  • Ease of use considerations
This will enable us to give you accurate costings or, for more complex projects, ball park costings subject to further discussions.

Site Visits

Site visits take time. Yours and ours - and we don't like wasting either. In many cases site visits are unnecessary. We can explain the scope to you (and if you have them) your contractors over the phone and via email. With years of experience, we are adept at assessing the need for a site visit during our consultations and, if one is needed, then we will arrange for one. most often, there is no charge for this service, but for more complex projects there may be a fee charged and deducted from a future order. Contact us to discuss your particular circumstances in the first instance.