Resetting A Sonos Device

How Do I Reset Sonos Products?

All Sonos products except Move and Roam

  • Unplug the power cord.
  • Press and hold the Join button ( or ) while reconnecting the power cord. If your product doesn’t have a Join button, you can instead press and hold the Play / Pause or Mute button while reconnecting power.
  • Continue holding the button until the light flashes orange and white.
  • The light will flash green when the process is complete and the product is ready to be set up.
  • You can add your Sonos product back to your system by following the steps in our Add a new product to an existing Sonos system article.

Sonos Roam

  • Press and hold the power button on the back of your Roam for 5 seconds to power it off. You will hear a chime and the status LED on the front will turn off.
  • While holding the Play/Pause button, press and release the power button on the back of your Roam.
  • Continue holding the Play/Pause button until the light on the front flashes orange and white.
  • The light will flash green when the process is complete and your Sonos Roam is ready to be set up.

Sonos Move

  • Take Move off the charging base.
  • Press and hold the power button on the back of your Move for at least 5 seconds to power it off. You will hear a chime and the status LED on the top will turn off.
  • While holding the Join button, press and release the power button. If your Move’s battery is not charged and won’t power on, you can place it on the charging base while holding the Join button instead.
  • Continue holding the Join button until the light on top flashes orange and white.
  • The light will flash green when the process is complete and your Sonos Move is ready to be set up.